ffb77 Privacy Policy
Your Data, Your Rights
At ffb77, your privacy is a fundamental commitment — not an afterthought. This Privacy Policy explains exactly what personal information we collect, how we use it, who we share it with, and how you can exercise your rights as a user of Bangladesh's trusted online betting platform.
How We Protect Your Privacy
ffb77 applies six core data-protection principles across every part of the platform. These are not aspirational — they are built into our systems and processes.
ffb77 collects personal data only for specific, legitimate purposes: account creation, identity verification, payment processing, fraud prevention, and responsible gaming compliance. We never collect data speculatively or sell it to third parties.
Every page of the ffb77 platform is served over HTTPS with SSL encryption. All data transmitted between your device and our servers — including payment details and login credentials — is protected against interception at all times.
ffb77 does not sell, rent, or trade your personal information to any advertiser, data broker, or marketing platform. Your data is used exclusively for the purposes stated in this Privacy Policy and for nothing else.
You have the right to access, correct, export, or request deletion of your personal data at any time. Submit a request to [email protected] and our team will respond within 72 hours on any day of the year.
We do not retain your data indefinitely. Account data is held for the duration of your registration plus a defined post-closure period for legal compliance. Payment records are retained for the period required under financial regulations.
Promotional communications from ffb77 are strictly opt-in. If you have previously consented to marketing messages and wish to stop receiving them, you may withdraw consent at any time by contacting [email protected] or using the unsubscribe link in any message.
1 Introduction
This Privacy Policy ("Policy") describes how ffb77 ("we", "us", "our") collects, processes, stores, and protects the personal information of users ("you", "your") who access and use the ffb77 online betting and casino platform available at ffb77.io ("the Platform").
ffb77 is committed to handling your personal data responsibly, transparently, and in accordance with recognised data protection principles. This Policy applies to all personal data we process in connection with your use of the Platform, regardless of the device or method through which you access it.
By registering an account or using any feature of the ffb77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy is effective as of 1 January 2026.
This Policy should be read alongside the ffb77 Terms & Conditions, which govern your use of the Platform more broadly. In the event of any conflict between this Policy and the Terms & Conditions regarding the handling of personal data, this Policy shall take precedence.
2 Data Controller
For the purposes of this Privacy Policy, ffb77 acts as the data controller in respect of the personal information collected from users of the Platform. As data controller, ffb77 determines the purposes for which and the manner in which personal data is processed.
If you have any questions, concerns, or requests relating to the way in which ffb77 processes your personal data, you may contact our data support team at any time:
3 Data We Collect
ffb77 collects the following categories of personal data from users of the Platform:
3.1 Identity Data
Full legal name, date of birth, gender, and copies of identity documents such as your National Identity Card (NID), passport, or driving licence — collected during the account registration and verification process.
3.2 Contact Data
Email address, mobile phone number, and residential address in Bangladesh. This information is used to communicate with you regarding your account, transactions, and any support requests you raise.
3.3 Financial Data
Mobile money account identifiers (bKash, Nagad, Rocket, Upay wallet numbers), bank card details (card type, last four digits, expiry date — we do not store full card numbers), and transaction history including deposits, withdrawals, and bonuses.
3.4 Technical Data
IP address, browser type and version, operating system, device identifiers, screen resolution, time zone (Bangladesh Standard Time, UTC+6), and session duration data collected automatically when you access the Platform.
3.5 Usage Data
Information about how you interact with the Platform, including pages viewed, games played, bets placed, betting market selections, click paths, and feature usage patterns. This data is used in aggregate to improve the Platform.
3.6 Communications Data
Records of any communications you send to ffb77 via email, live chat, or support ticket, including the content of those messages and any attachments you provide.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity | Name, DOB, NID, passport | Age & identity verification |
| Contact | Email, phone, address | Account communication |
| Financial | bKash number, card last 4 digits | Payment processing |
| Technical | IP address, device type | Security & fraud prevention |
| Usage | Games played, bets placed | Platform improvement & RG |
| Communications | Support messages | Customer support |
4 How We Collect Data
ffb77 collects personal data through the following means:
- Direct collection: Information you provide voluntarily when registering an account, completing identity verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
- Automated collection: Technical and usage data collected automatically via cookies, server logs, and similar tracking technologies when you access the Platform. See Section 8 (Cookies & Tracking) for details.
- Third-party sources: Identity verification data confirmed by document verification providers; fraud-risk signals from payment processors; and age-verification checks performed by specialist third-party services. ffb77 only engages third-party data sources where strictly necessary and subject to data processing agreements.
ffb77 does not purchase personal data lists or obtain personal data from social media platforms. All data we hold about you has been either provided by you directly or generated through your use of the Platform.
5 How We Use Your Data
ffb77 uses your personal data for the following purposes:
- Account administration: Creating and managing your ffb77 account, verifying your identity and age (21+ requirement), and maintaining accurate records.
- Payment processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank card channels; reconciling transactions; and resolving payment disputes.
- Fraud and security: Detecting and preventing fraudulent activity, money laundering, bonus abuse, and unauthorised account access. Technical data including IP addresses and device fingerprints is central to this purpose.
- Responsible gaming compliance: Monitoring betting patterns to identify potential problem gambling behaviour, applying deposit limits and self-exclusion instructions, and ensuring the 21+ age restriction is respected at all times.
- Customer support: Responding to your enquiries, resolving disputes, and maintaining records of communications for quality and compliance purposes.
- Platform improvement: Analysing aggregated usage data to understand how the Platform is used, identify technical issues, and improve the user experience for players across Bangladesh.
- Marketing communications (opt-in only): Sending promotional messages, bonus notifications, and seasonal offers (such as BPL or Eid promotions) where you have explicitly consented to receive them.
- Legal obligations: Retaining records and responding to lawful requests from competent authorities where required by applicable law.
6 Legal Basis for Processing
ffb77 processes your personal data on the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration & verification | Performance of contract |
| Payment processing | Performance of contract |
| Fraud prevention & security | Legitimate interests |
| Responsible gaming monitoring | Legal obligation & legitimate interests |
| Customer support | Performance of contract |
| Marketing communications | Consent (opt-in only) |
| Regulatory record-keeping | Legal obligation |
| Platform analytics | Legitimate interests |
Where ffb77 relies on legitimate interests as a legal basis, we have assessed that our interests do not override your fundamental rights and freedoms, taking into account the reasonable expectations of users of an online betting platform in Bangladesh.
7 Sharing Your Data
ffb77 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your personal information in the following limited circumstances only:
- Payment service providers: We share necessary financial data with bKash, Nagad, Rocket, Upay, and card processing partners solely to facilitate your deposit and withdrawal transactions. These providers process data under their own privacy policies and are bound by contractual obligations to protect your information.
- Identity and age verification providers: Third-party document verification services receive copies of the identity documents you submit to confirm your eligibility to use the Platform. These services act as data processors under instruction from ffb77.
- Fraud prevention services: Aggregated risk signals (such as device fingerprints and IP reputation data) may be shared with specialist fraud-prevention platforms to protect the Platform and its users.
- Game content providers: Where you play games provided by third-party studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi), your gameplay data (game ID, session duration, wagered amounts) may be shared with the relevant studio solely for the purpose of game operation and integrity monitoring.
- Legal and regulatory authorities: ffb77 may disclose personal data to competent authorities in response to a lawful order, court process, or regulatory requirement. We will notify you of any such disclosure where we are legally permitted to do so.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of the ffb77 business, your personal data may be transferred to the acquiring entity as part of that transaction, subject to the same privacy protections described in this Policy.
ffb77 will never share your full payment credentials, passwords, or OTP codes with any third party under any circumstances. If anyone claiming to represent ffb77 requests this information, treat the communication as fraudulent and report it to [email protected] immediately.
8 Cookies & Tracking Technologies
ffb77 uses cookies and similar technologies to enable the Platform to function correctly, to keep your session active while you are logged in, and to collect the technical and usage data described in Section 3 of this Policy.
8.1 Types of Cookies Used
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Keep you logged in; maintain your session state and cart/bet slip data | Session (deleted on browser close) |
| Functional | Remember your language preference, display settings, and responsible gaming limits | Up to 12 months |
| Security | Detect and prevent fraudulent logins and CSRF attacks | Session |
| Analytics | Understand page usage patterns and Platform performance in aggregate | Up to 24 months |
8.2 Managing Cookies
You can control or delete cookies via your browser settings at any time. Please note that disabling essential cookies will prevent the Platform from functioning correctly — you may be unable to log in or place bets if session cookies are blocked. Disabling analytics cookies has no effect on your ability to use the Platform.
ffb77 does not use third-party advertising cookies or behavioural tracking pixels for the purpose of serving targeted advertisements on other websites.
9 Data Retention
ffb77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | Legal compliance, dispute resolution |
| Financial transaction records | 7 years from transaction date | Financial regulation requirements |
| Betting history | Duration of account + 3 years post-closure | Dispute resolution, RG monitoring |
| Support communications | 3 years from last interaction | Quality assurance, legal defence |
| Technical / IP logs | 90 days | Security monitoring |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
Once the applicable retention period expires, your personal data is securely deleted or anonymised so that it can no longer be attributed to you. Anonymised aggregate data (with no ability to identify individuals) may be retained indefinitely for statistical purposes.
10 Data Security
ffb77 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption on all Platform pages and API endpoints, ensuring data in transit is protected at all times.
- Passwords stored using industry-standard one-way hashing algorithms — we never store passwords in plain text, and our staff cannot view your password.
- Access to personal data limited to ffb77 staff and contractors who have a legitimate need to access it, governed by role-based access controls.
- Regular security assessments and vulnerability scans of the Platform infrastructure.
- Two-factor authentication (OTP via registered mobile number) available for account logins.
- Automated alerts for suspicious login activity, such as sign-ins from new devices or locations not previously associated with your account.
Despite these measures, no internet-based platform can guarantee absolute security. If you suspect your account has been compromised, change your password immediately and contact [email protected]. We will investigate and respond within 24 hours.
11 Your Rights
As a user of the ffb77 platform, you have the following rights in respect of your personal data. To exercise any of these rights, contact [email protected] with your full name, registered email or mobile number, and a description of your request. We will respond within 72 hours.
- Right of access: You may request a copy of all personal data ffb77 holds about you. We will provide this in a readable format within a reasonable timeframe.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it. You may also update certain information (such as your contact email or phone number) directly from your account settings.
- Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that where regulatory retention periods apply, we may be required to retain certain data even after account closure.
- Right to data portability: You may request a structured, machine-readable export of the personal data you have provided to ffb77, where technically feasible.
- Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your data while a complaint or correction request is being resolved.
- Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
- Right to object: You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring purposes. We will assess your objection and respond accordingly.
Exercising your rights will not affect your ability to continue using the ffb77 platform, except where the requested action (such as account deletion) necessarily requires the termination of your account.
12 Minors
The ffb77 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. During the registration process, all users are required to confirm their date of birth and submit valid identity documentation to verify that they meet this age requirement.
If ffb77 becomes aware that a registered account belongs to a person under the age of 21, we will immediately suspend the account, withhold any outstanding balance pending investigation, and permanently delete all personal data associated with that account in accordance with our legal obligations. Any winnings accumulated by an underage user will be forfeited.
If you believe a minor has registered an account on the ffb77 platform, please report it immediately to [email protected]. We take underage gambling extremely seriously and will act on all credible reports without delay.
Parents and guardians in Bangladesh are encouraged to use parental control software to prevent minors from accessing online betting platforms. ffb77 supports all responsible gaming initiatives aimed at protecting young people from the harms of gambling. For further guidance, visit our Responsible Gaming page.
13 Third-Party Links
The ffb77 platform may contain references to third-party game studios and payment providers by name (such as Pragmatic Play, Evolution Gaming, bKash, or Nagad). Where the Platform links to or integrates with third-party services, those services operate under their own privacy policies, which are separate from this Policy.
ffb77 is not responsible for the privacy practices of any third-party service provider. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the Platform. Our responsibility for your personal data extends only to the data we collect and process directly.
All game content delivered through the Platform by third-party studios is served within the ffb77 environment. Where a studio's game engine receives session-level data (such as your bet amounts and game outcomes), that data sharing is governed by our data processing agreements with the relevant studio and is limited to what is strictly necessary for game operation.
14 Policy Changes
ffb77 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes in our data processing practices, new product features, or feedback from users. The effective date at the top of this Policy will be updated whenever a material change is made.
Where changes are material — meaning they significantly affect your rights or the way we process your personal data — ffb77 will notify registered users via their registered email address at least 14 days before the changes take effect. Continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
We recommend bookmarking this page and reviewing it periodically to stay informed of how ffb77 protects your personal data. All previous versions of this Policy are available on request by contacting [email protected].
15 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ffb77 handles your personal data, please contact our support team using the details below. All privacy-related enquiries are handled with strict confidentiality and responded to within 72 hours.
Send your privacy enquiry to
[email protected]
We respond within 72 hours.
Our 24/7 English-language support team is available via live chat on the Platform for urgent account and data queries.
Privacy and data requests are acknowledged within 24 hours and fully resolved within 72 hours, 365 days a year including Eid and public holidays.
Your Privacy Is Protected — Now Let's Play
You have reviewed how ffb77 safeguards your personal data. Explore our full range of cricket betting, live casino games, and slots — all on Bangladesh's most trusted platform.